CUSTOMER SUPPORT
At Rey Media, LLC, we are dedicated to providing exceptional customer support to ensure a seamless experience for our clients. Our knowledgeable and friendly support team is here to assist you with any questions, concerns, or inquiries you may have regarding our services. Whether you need assistance with your account, have questions about our packages, or require help with a specific project, we’re here to help.
How to Reach Us
You can reach our customer support team through the following channels:
Email: Send us an email at info@reymediaagency.com with your inquiry, and one of our team members will respond to you promptly.
Phone or Text: Give us a call at 731-607-7785 to speak directly with a member of our support team during our business hours.
Support Hours
Our customer support team is available to assist you during the following hours:
Monday to Friday from 8:30pm to 5pm
What We Can Help With
Our customer support team can assist you with a wide range of inquiries, including but not limited to:
Account assistance, including login issues and account settings
Questions about our services, packages, and pricing
Assistance with ongoing projects, including revisions and updates
Technical support for website-related issues
Refund and billing inquiries
General assistance and guidance
Quality Assurance
We are committed to providing you with the highest level of service and support. Our team members are trained professionals who are dedicated to resolving your inquiries efficiently and effectively. We strive to exceed your expectations and ensure your satisfaction with every interaction.
Feedback
We value your feedback and are continuously working to improve our customer support experience. If you have any suggestions, comments, or feedback regarding our support services, please don’t hesitate to let us know. Your input helps us enhance our services and better serve your needs.
Thank you for choosing Rey Media. We look forward to assisting you!